Sinterix Support
End-to-end encrypted

Talk to Sinterix.
Directly.

Secure chat with the Sinterix team and live service status for your company, in one app. No tickets, no hold music.

Install once. It keeps itself up to date.

Getting started

Connected in a minute. No password.

Install the app

Download it above for your Mac or Android phone.

Use your code

Your Sinterix contact sends you a QR code, a link or a short code. Scan it, tap it or type it.

Confirm by email

We email you a 6-digit code. Type it in the app and you are in. Nobody else can use your code.

Why it works

Built for teams who keep services running

Private by design

Every message is end-to-end encrypted. Your company only ever sees its own people and channels.

Live service status

Outages and planned maintenance show up the moment Sinterix posts them, right at the top.

The right team, first time

Support, billing and network answer in your company's channels. Private chats when you need one.

Installing

Two things to know

Mac: "Apple could not verify" the first time

Drag the app into Applications and open it once. Then open System Settings › Privacy & Security, scroll to the bottom and press Open Anyway. You only do this once; updates install themselves.

Android: allow the install

When your phone asks, allow your browser to install apps. The first time the app updates itself it asks once more, for itself.